Privacy Policy
Your privacy and trust are central to our approach. This policy explains how we handle, store, and protect your personal data in Malaysia.
This privacy policy is effective as of July 29, 2026 and may be updated from time to time.
Data We Collect
We collect only the information necessary to provide and improve our services, including contact details you share and data generated through your use of our website. All collection is done transparently and in line with Malaysian regulations.
- Contact details such as name, email, and phone number you provide directly.
- Information on your interactions with our website, like pages visited and support requests.
- Technical data including device type, browser, and usage times.
- Records of communications and submitted forms for support or inquiries.
- Preferences and consent settings relating to cookies or notifications.
Personal data is gathered to ensure smooth communication, improve user experience, and comply with legal obligations. We never request more information than we genuinely need.
How We Use Information
Your personal data is used only for legitimate business purposes, such as responding to your inquiries, improving site performance, and fulfilling regulatory requirements. We always act with your privacy in mind.
We analyze usage data to refine our website and tailor our communication. This helps us serve you better without compromising your privacy.
Your Rights
You have the right to access, correct, erase, or transfer your personal data. To exercise these rights, contact our privacy team and we will guide you through the process.
Access Your Data
You have the right to access your personal data held by us. To request access, contact our team and we will respond promptly.
Correction Rights
If your personal data is inaccurate or incomplete, you can ask us to update or correct it at any time.
Right to Erasure
You may request deletion of your personal data where allowed by law. We will confirm once erasure is complete.
Data Portability
You may request your personal data in a portable format for your own use or transfer.
How We Share Information
We do not sell your data. We may share it with trusted partners who help us deliver our services, such as hosting providers or communication platforms, always under strict confidentiality agreements.
Your information may be disclosed if required by Malaysian law or relevant authorities, or when necessary to protect our rights and safety, or those of our users.
How We Secure Your Data
We use technical and organizational measures to protect your personal information from unauthorized access, alteration, or loss. Our safeguards are reviewed regularly to ensure continued effectiveness.
Access to personal data is restricted to authorized personnel only. All staff are trained on privacy requirements and best practices.
Contact Our Privacy Team
If you have questions about this privacy policy or wish to exercise your rights, please
reach out. Our team is here to help clarify any concerns.
Office Address: Sandbox Coworking Space, Jalan Radin Bagus, Sri Petaling, Kuala Lumpur 57000 Malaysia
Phone: +603-3202 8701
Email: content@milaxenola.sbs
Office Address: Sandbox Coworking Space, Jalan Radin Bagus, Sri Petaling, Kuala Lumpur 57000 Malaysia
Phone: +603-3202 8701
Email: content@milaxenola.sbs